26 May 2014

Permanent Engineering Team Lead (MS Server, MS Exchange Server)

Mainstay Asia – Posted by Mainstay AsiaHong Kong, HK

NOTE: This job listing has expired and may no longer be relevant!

Job Description

Our client is provides IT services, technology and consulting for buy-side investment firms. The Client Technology Manager (CTM) is the technical leader of a team of engineers responsible for the daily support and maintenance of customers technology (deployed or cloud-based infrastructures).

The CTM has oversight of build outs, support and maintenance as well as upgrades. On a daily basis he/she is responsible for : technology infrastructure design/augmentation, review of support incidents, server troubleshooting, hardware/software installation and upgrades, new infrastructure build outs and relocations, high level ticket troubleshooting and managing a team of Engineers.

  • Acts as technical Project Manager for new and existing client projects
  • Identifies areas improve clients’ technical environments
  • Reviews and contributes improving new process, procedures or new product roll outs
  • Support and maintenance includes but is not limited Active Directory, Exchange, BES, Citrix XenApp/Server/Desktop, RSA, as well as Cisco switches, Cisco firewalls, SAN & NAS technologies, VMWare
  • Participates in Global Technology meetings with peers.
  • Produces reports and reviews engineer utilization numbers each week
  • Responsible for staff management and professional development

Position Requirements

  • BA/BS degree in the field of Computer Science or equivalent field and/or 5+ years of experience with a minimum of 3 years of end user support
  • Minimum 5 years of effectively managing a team or process
  • Exceptional written and oral communication skills
  • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills
  • Strong documentation skills
  • Ability absorb and retain information quickly
  • Ability present ideas in user-friendly language
  • Highly self-motivated and directed
  • Sharp attention detail
  • Ability provide complex problem-solving
  • Capable of Multitasking in a high pace environment, effectively and efficiently
  • Exceptional customer service orientation
  • Ability demonstrate client sensitivity
  • Experience working in a team-oriented, collaborative environment
  • Outstanding client services skills
  • Ability effectively prioritize and execute tasks in a high-pressure environment
  • Ability interface with high profile financial industry clients on a daily basis
  • Certifications with any of the technical requirements listed below strongly preferred
  • Demonstrates sound decision making: recognizes problems and responds; systematically gathers information; addresses root cause of issues; makes timely decisions; makes difficult decisions.

Technical Requirements

  • Advanced Knowledge of Microsoft Windows Server 2003/2008/2012, Active Directory and Exchange 2003/2007/2010
  • Microsoft SQL Server 2005, 2008
  • Familiar with hosted and cloud based architectures.
  • Blackberry Enterprise Server 4.x-10
  • Citrix Metaframe 4.5 through XenApp 6.0
  • Enterprise and Hosted Spam filtering technologies.
  • Strong Understanding of networking concepts, TCP/IP, LAN/WAN, DHCP, DNS, Routing, Switching and Firewalls
  • Deploying Enterprise level networks with CiscASA firewalls, and Catalyst switches
  • Dell PowerEdge and HP Proliant server configuration and deployment
  • Data Backup and Recovery with Symantec Backup Exec or similar enterprise backup software
  • Symantec Antivirus or similar Enterprise Antivirus software
  • Financial Industry Experience including familiarity with market vendor applications
  • Experience with Linux or Solaris
  • Scripting knowledge (PowerShell, VB, Batch, WSH)
  • Familiar with Storage Area Networks (Netapp, EMC) and Virtualization (VMWare, XenServer Hyper-V)

 

How to Apply

To apply, please email admin@mainstayasia.com quoting ‘Engineering Team Lead’ in the subject.

Job Categories: IT Operations. Job Types: Permanent. Salary: HK$500,000 - HK$750,000.

Apply for this Job

 More Hong Kong Jobs
An Early Learning Centre in Anyang,Henan needs ESL teachers,accepting non-native, Business Analyst – Salesforce.com, Food Runner, Accounting/Administrative Assistant, ESL Language Teacher in Hangzhou,Zhejiang,start immediately, Senior Waiter, Supervisors, Captains, Servers, Hostess, Sommelier, Full Time Sales, Head of Compliance, Curriculum Developer in Haizhu, Guangzhou, Senior Information Security Analyst, Marketing Manager – Hotel Relations, Teach in Yangjiang, Guangdong provided, up to 12k per month, Z visa provided, start in September, Network Operations Officer, Technical Consultant (IT), Head of PMO, Director for Research, Assistant Project Manager,
Close
Follow us and join our HUGE Facebook group!
Please join us on Twitter, our Facebook group or on Google+