6 Jan 2017

Permanent IT Coordinator – Data Service – Multi National Finance Communication Provider

Mainstay Asia – Posted by Mainstay AsiaHong Kong, HK

NOTE: This job listing has expired and may no longer be relevant!

Job Description

Our client is a large multi-national enterprise organization and are recruiting for a IT Coordinator to join with the Technical and Engineering team. The Candidate should have solid experience in financial markets and be a fast learner and a self-motivator with great communication skills written and verbal.

Job responsibility:

To manage, all aspects of customer Network Connectivity orders and service activation across the Asian region.

  •          Manage and complete service delivery:

o    Interface with customer on order confirmation

o    Coordination of carrier service order and installation/cease service

o    Capture customer service connection/requirement and document

o    Provide service handover notice to customer.

o    Supporting clients for the new installations.

o    Providing end-to end network service implementation for Network clients, including the coordination of local tail circuit provisioning.

  •          Partnership with technical engineering and delivery team

o    Determination of appropriate service equipment for availability and installation

o    Coordinate with customer on service equipment installation

o    Coordinate service testing for delivery turn-up with customer and technical delivery team.

o    Ensuring operations configure Cisco equipment.

o    Arranging trouble shooting sessions if required between client and Operations team.

  •          Review order book on a regular basis and escalate activity to relevant parties when required.
  •          Produce weekly report on any open orders showing time schedule for delivery and where the individual orders are at in the installation process.

Role Requirements:

Experience/ Skills: –

  •          2+ years install coordinator.
  •          Experience in the Financial markets – Electronic trading is advantageous.
  •          Effective communicator with “can do” attitude.
  •          Excellent written communication skills
  •          Fluency in Cantonese and English required, Mandarin a bonus.
  •          Experience of IP and data communications is very desirable.

What Role Offers You:

  • Career Growth
  • Work in Large Finance Companies
  • Large/Stable Company
  • Good Package
  • Good Work Life Balance

How to Apply

If you are interested in this opportunity, please send your CV in Word Format to alex@mainstayasia.com and put “IT Coordinator” in the Subject Heading.

Job Categories: IT & Business Transformation Occupations. Job Types: Permanent. Salary: Unspecified.

Apply for this Job

 More Hong Kong Jobs
Release Manager, Legal Secretary – International Law Firm – Banking & Finance / Funds, Scrum Master – Technical Lead, Senior Software Engineer, Legal Secretary – International Law Firm – Banking & Finance / Funds, Senior .NET Developer (C#), Head of Compliance, Curriculum Developer in Haizhu, Guangzhou, Senior Information Security Analyst, Marketing Manager – Hotel Relations, Teach in Yangjiang, Guangdong provided, up to 12k per month, Z visa provided, start in September, Network Operations Officer, Technical Consultant (IT), Head of PMO, Director for Research, Assistant Project Manager,
Follow us and join our HUGE Facebook group!
Please join us on Twitter, our Facebook group or on Google+