6 Jan 2017

Permanent IT Coordinator – Data Service – Multi National Finance Communication Provider

Mainstay Asia – Posted by Mainstay AsiaHong Kong, HK

NOTE: This job listing has expired and may no longer be relevant!

Job Description

Our client is a large multi-national enterprise organization and are recruiting for a IT Coordinator to join with the Technical and Engineering team. The Candidate should have solid experience in financial markets and be a fast learner and a self-motivator with great communication skills written and verbal.

Job responsibility:

To manage, all aspects of customer Network Connectivity orders and service activation across the Asian region.

  •          Manage and complete service delivery:

o    Interface with customer on order confirmation

o    Coordination of carrier service order and installation/cease service

o    Capture customer service connection/requirement and document

o    Provide service handover notice to customer.

o    Supporting clients for the new installations.

o    Providing end-to end network service implementation for Network clients, including the coordination of local tail circuit provisioning.

  •          Partnership with technical engineering and delivery team

o    Determination of appropriate service equipment for availability and installation

o    Coordinate with customer on service equipment installation

o    Coordinate service testing for delivery turn-up with customer and technical delivery team.

o    Ensuring operations configure Cisco equipment.

o    Arranging trouble shooting sessions if required between client and Operations team.

  •          Review order book on a regular basis and escalate activity to relevant parties when required.
  •          Produce weekly report on any open orders showing time schedule for delivery and where the individual orders are at in the installation process.

Role Requirements:

Experience/ Skills: –

  •          2+ years install coordinator.
  •          Experience in the Financial markets – Electronic trading is advantageous.
  •          Effective communicator with “can do” attitude.
  •          Excellent written communication skills
  •          Fluency in Cantonese and English required, Mandarin a bonus.
  •          Experience of IP and data communications is very desirable.

What Role Offers You:

  • Career Growth
  • Work in Large Finance Companies
  • Large/Stable Company
  • Good Package
  • Good Work Life Balance

How to Apply

If you are interested in this opportunity, please send your CV in Word Format to alex@mainstayasia.com and put “IT Coordinator” in the Subject Heading.

Job Categories: IT & Business Transformation Occupations. Job Types: Permanent. Salary: Unspecified.

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